Hey, I’m Mei!
I’m passionate about building impactful tools and services that drive positive social change.
I believe human-centered design and technology can be used in service to generate positive social, health and education outcomes.
Currently, I am a senior product designer at Transcarent, building comprehensive healthcare experiences for members.
STRENGTHS AND LEADERSHIP
Inquisitive
I seek to understand the user and define core outcomes both the business and user can benefit from. I regularly zoom out to understand how design decisions could affect the entire product ecosystem and business.
Advocate
I lead with empathy and strive to simplify complex systems, by making effective and accessible workflows for people.
Explorer
When designing, I’m not afraid to consider all use cases and edge cases. I like to consider the long view to plan for the future, so the team can build incrementally towards a shared goal.
Community Builder
I foster collaborative teams that are fueled by a positive culture of respect, transparency, and trust.
Recent Work
Patient Centered
Virtual Care
A comprehensive telemedicine experience that enables patients to chat and receive high quality care from a licensed clinician.
98point6 | Virtual Primary Care
A better experience for doctors to review, diagnose and treat patients.
Seattle Children’s Hospital: PRISM
A tool for young adult patients to manage stress and build resilience.
The Gates Foundation
A social platform for teachers to share high quality teaching resources.
Improving the Breast Cancer Treatment Experience in India
A research and strategy project to help stakeholders connect to the patient journey of HER2+ Breast Cancer patients.
Design for Medical Devices
Key learnings from designing for medical software and hardware.
Pirch | Sales Tool
A retail tool to help sales consultants guide customers towards building their dream home.