I design tools and services for a more equitable future
Hey, I’m Mei!
I believe human-centered design and technology can be used in service to generate positive social, health and education outcomes.
Currently, I am a senior product designer at Transcarent, building comprehensive healthcare experiences for members.
STRENGTHS AND LEADERSHIP
Explorer
When designing, I’m not afraid to consider all use cases and edge cases. I like to consider the long view to plan for the future, so the team can build incrementally towards a shared goal.
Community Builder
I foster collaborative teams that are fueled by a positive culture of respect, transparency, and trust.
Hero Advocate
I lead with empathy and strive to simplify complex systems, by making effective and accessible workflows for people.
Inquisitive
I seek to understand the user and define core outcomes both the business and user can benefit from. I regularly zoom out to understand how design decisions could affect the entire product ecosystem and business.
Recent Work
Patient Centered Virtual Care
A comprehensive telemedicine experience that enables patients to chat and receive high quality care from a licensed clinician.
98point6:
Virtual Primary Care
A better experience for doctors to review, diagnose and treat patients.
Seattle Children’s
Hospital: PRISM
A tool for young adult patients to manage stress and build resilience.
A social platform for teachers to share high quality teaching resources.
TeachersDo
Improving Breast Cancer Treatment in India
A research and strategy project to help stakeholders connect to the patient journey of HER2+ Breast Cancer patients.
Design for Medical Devices
Key learnings from designing for medical software and hardware.
Pirch Sales Advisor
A retail tool to help sales consultants guide customers towards building their dream home.